“Your Car Your Choice” Week highlights Independent Repairers
Your Car Your Week is Launched by Northern Ireland Bodyshop Alliance Committee Members Richard Hastings, Jim Porter, Jonathan McKeown and Glyn Hanna.

 

Richard Hastings, Chairman of NIBA, commented “We want the motoring public to know that they can always choose who fixes their vehicle.  This is particularly relevant when making an insurance claim. Many repairers report that their customers are being directed to the Insurance Company’s preferred garage, but it is unlawful for an insurer to insist on this.

 

“The new video highlights the services provided by independent repairers.  In addition, although insurance companies know well that they cannot insist that a vehicle is repaired at their chosen garage, they use many tactics to try to convince motorist’s otherwise.  So the video addresses some of the common myths.

 

For example, certain Insurers try to confuse motorists by claiming that so-called 'approved' garages are better, when all 'approved' means in practice is that a garage has made an agreement to work at a discount and using methods determined by the insurer, on the expectation of more repairs being directed to them by the insurance company.

 

Richard concluded “All repairers want is a level playing field, where insurers do not mislead, or use unfair means, against policyholders about their right to choose their own repairer”.

 

To view the Your Car Your Choice video and to find your nearest repairer, please visit crashservices.com

 

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