Your consumer rights mean that you are perfectly entitled to choose who repairs your car and your insurance company will have to accept this. It is your car, so it is your choice.
Do not be pressurised into using the insurers recommended repairer:
- Remember, you can use the local NIBA Member repairer that you know and trust. And there is no need to provide different repair estimates.
- NIBA members offer high quality workmanship, good service and personal recommendation.
- Services are also professional, efficient and convenient.
- By supporting you local repairer you are supporting your local economy and keeping jobs in your local community.
NIBA members provide a very high standard of work and deal with all insurance companies. NIBA members can liaise with them on your behalf and make sure your claim goes through smoothly and you are back on the road with the least possible inconvenience.